I was asked to write the lead article for Professional Outsourcing Magazine‘s special Artificial Intelligence issue. In the piece I describe what AI is in terms of the capabilities it can deliver, and how AI can be used practically in businesses today. I also cover some of the risks
In the Summer edition of Professional Outsourcing Magazine, I wrote about the state of the nation for Robotic Process Automation (RPA). Following on from a survey carried out by Symphony Ventures, we found that the RPA market is developing well, despite the excessive marketing hyperbole it is subjected to.
Robotic Process Automation in Shared Services: The Autumn issue of Professional Outsourcing Magazine is all about robots. And I’m very pleased to say that one of the lead articles was written by me – it’s all about the opportunities and risks for robotic process automation in shared
I was interviewed, along with Catherine Corr of Scottish Development International, by Professional Outsourcing Magazine about the future of Legal Services Outsourcing. Here’s the video of Part 2. You can see Part 1 here.
I was interviewed, along with Catherine Corr of Scottish Development International, by Professional Outsourcing Magazine about the future of Legal Services Outsourcing. Here’s the video of Part 1. You can see Part 2 here.
