In March I spoke at InstechAI, a specialist conference that focuses on the use of technology in the insurance sector. In my talk I looked specifically at the benefits and risks that artificial intelligence (AI) could bring to the industry. The organisers, Club2020, also did a video interview with

Much of the talk right now is about how robots (by which everyone really means AI-powered automation software) will eat away at the heart of the workforce – eroding those white-collar, transactional, repetitive jobs that have been the mainstay of the Western service economy for the past 20 years.

I was invited to speak at the annual Transformation Summit of the Purchase To Pay Network, alongside people like Ben Fogle, the TV personality and explorer, and Jim Hemmington, the Procurement Director at the BBC. The video here is a short summary of the whole event.

 

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