To accompany the podcast I did on the subject of the disruption by AI and RPA of the outsourcing sector, DLA Piper also recorded a series of short videos, each one covering a particular question posed by Kit Burden. These are now available on the Deloitte Fast50 website
In March I spoke at InstechAI, a specialist conference that focuses on the use of technology in the insurance sector. In my talk I looked specifically at the benefits and risks that artificial intelligence (AI) could bring to the industry. The organisers, Club2020, also did a video interview with
I’m thrilled to say that my book, The Executive Guide to Artificial Intelligence, has been published by Palgrave MacMillan.
The book takes a pragmatic and hype-free approach to explaining artificial intelligence and how it can be utilised by businesses today. At the core of the book is a framework
The Autumn issue of Intelligent Sourcing Magazine (né Professional Outsourcing) is all about how outsourcing and automation can shape, benefit and impact the career lifecycle of an employee. I was asked to write about the trickiest part of that cycle – the final stage where an employee exits
Much of the talk right now is about how robots (by which everyone really means AI-powered automation software) will eat away at the heart of the workforce – eroding those white-collar, transactional, repetitive jobs that have been the mainstay of the Western service economy for the past 20 years.
I was invited to speak at the annual Transformation Summit of the Purchase To Pay Network, alongside people like Ben Fogle, the TV personality and explorer, and Jim Hemmington, the Procurement Director at the BBC. The video here is a short summary of the whole event.
I am very proud to announce I have been awarded the title of Automation Champion of the Year 2017 by the Global Sourcing Association. The awards were made at a gala dinner at the Hilton Hotel in Manchester on the 11th May. The ceremony brought together more than 250
The chatbots are generally individual AI agents that live inside your favourite messaging app (Facebook Messenger, Skype, Slack, etc) and are specific to