Consulting

artificial intelligence

Artificial Intelligence


Artificial Intelligence promises to change the way that we live and work. I advise enterprises on how AI can be practically applied to their business and help them differentiate between the real value and the hype. My book, 'The Executive Guide to Artificial Intelligence', will be published by Palgrave MacMillan in December. I am also an Advisory Board member at Celaton, an intelligent automation software provider.

Robotic Process Automation


Robotic Process Automation is fundamentally changing the way people do business. This is Outsourcing v3.0.

I advise clients and service providers on their automation strategy, and how to prepare and exploit RPA and AI in their businesses. I am a strategic advisor for Symphony Ventures, a leading automation consultancy.

rpa andrew burgess RPA Andrew Burgess

Legal Services Transformation


I advise law firms and corporate legal departments on Legal Services Transformation and the application of AI and RPA to their functions. I am co-author, with the London School of Economics, of 'The Rise of Legal Services Outsourcing: Risk and Opportunity' (Bloomsbury).

Rise of Legal Services Outsourcing (Bloomsbury)

Impact Sourcing


Impact Sourcing provides real work for disadvantaged people. I champion the use of Impact Sourcing and have written a paper with Loughborough University discussing the positive impact of technology and automation on Impact Sourcing.

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