From BPO to BYOR (Bring Your Own Robot)

Recently I wrote an article for Robohub, a US based site that deals in all things robotic. My theme was the threat that Robotic Process Automation (RPA) makes to the traditional BPO providers (and specifically the idea that corporates will be employing robots themselves – BYOR – without the need to involve or engage with their BPO provider). This was an interesting article to write because I am usually writing for outsourcing people who don’t really understand robots, but in this case I was writing for people who understand robots but not really outsourcing. Hopefully it gives readers a different perspective on the relationship between BPO and RPA. You can see and read the full article here.

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