This is a video of the 10 minute presentation I gave at the ReInvent Law conference in London in June 2013.
This article first appeared in Outsource Magazine, seeking to answer the question: what are the ramifications for major outsourcing providers of the robotic process automation revolution?
In April 2013, Source ran an RFI process that asked the major BPO service providers for their views on this whole robotic process automation
At Source, we held regular ‘5×10’ events where 5 speakers talk for 10 minutes without any slides. This is the video of my talk on how to become epic.