The conversation is the relationship.

Doing business well can be difficult because the really important messages don't get through: they are poorly articulated, poorly written, poorly presented. The conversation is the relationship. Make the conversation count.

  

Consulting Services

I've been a Management Consultant for most of my career, working all over the world advising on change management, transformation, outsourcing and technology.

I now focus on a few specific areas, including robotic process automation, AI, legal services and impact sourcing.

Coaching Services

In many projects it is the human relationships that can be the main barrier to delivering successful outcomes.

As part of my consulting work, I often have the responsibility to coach client team members, giving them advice and support beyond the normal project responsibilities.

Not only does this help the short-term results of the project but benefits the team members in their long-term careers.

Strategic Advice

I'm working with a number of firms as a strategic advisor. Some of these, like Ethien, are in sectors that I know well. Others, like HowToBe, are in new and exciting areas. All are young, ambitious firms trying to do things differently. If that sounds like you, then perhaps we should talk?

Pimp My Powerpoint

I feel this is a personal mission to rid the world of bad presentations. Again and again I have to witness painful and meaningless presentations that could, with a little imagination and structure, be brilliant.

Pimp My Powerpoint is a range of services to bring excellence and meaning to important presentations, from the initial white boarding to the finished product.

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The Sheen Resistance

I let my creative juices flow at the weekend when I can be found DJing as one half of the Sheen Resistance, fighting the world of mediocrity in South West London using the power of disco.

We organise and run our own gigs in East Sheen throughout the year and do occasional private parties.  If you want to strut that funky stuff, then do come along to our next gig.

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That Space Cadet Glow

A weekly-ish newsletter of interesting and curious stuff I have found on my travels: robots, AI, gadgets, music...

To find out more and subscribe, then click here.

From my blog

The RPA State of the Nation


In the Summer edition of Professional Outsourcing Magazine, I wrote about the state of the nation for Robotic Process Automation (RPA). Following on from a survey carried out by Symphony Ventures, we found that the RPA market is developing well, despite the excessive marketing hyperbole it is subjected to.

The RPA State of the Nation

LHC: At the Edge of Physics


The Higgs Boson particle, confirmed by the Large Hadron Collider in 2012, was the last piece of the jigsaw of the Standard Model – a framework for almost everything we know about physics today. The LHC was upgraded last year and will very soon resume operation after its annual

LHC: At the Edge of Physics

It’s David versus Goliath for the Future of Blockchain


In 1999 I was busy trying to start up a business that would exploit an exciting new technology that allowed people and companies to access the internet on handheld devices. (Hands up if you remember WAP?). During that period I went to many networking events such as First Tuesday,

It’s David versus Goliath for the Future of Blockchain

AI and RPA: Separating reality from the hype


You don’t need me to tell you that two of the biggest technology trends in business right now are Artificial Intelligence and Robotic Process Automation (AI and RPA). But if I said to you that they were Intelligent Automation and Cognitive Computing, or Service Delivery Automation and Autonomics, and

AI and RPA: Separating reality from the hype

Time to Talk – RPA and AI In Contact Centres


There are two opposing views about how software robots and artificial intelligence will impact the world of contact centres. On the one hand there is the pessimists’ view that robots will eventually take over all of our jobs no matter what we do, and on the other

Time to Talk – RPA and AI In Contact Centres

The Legal / Tech Duality


I’ve just spent the last couple of days at LegalTech, a big conference in New York that (in theory) brings together the best technology solutions that can be applied (read: sold) to the legal sector. I’ve come away from the conference rather confused.

Let me

The Legal / Tech Duality
  • No one is useless in this world who lightens the burden of it to anyone else.

    Charles Dickens
  • Stop measuring days by degree of productivity and start experiencing them by degree of presence.

    Alan Watts
  • Life is long if you know how to use it.

    Seneca
  • The two most important days of your life are when you are born and when you find out why.

    Mark Twain
  • The world owes you nothing. You owe the world everything.

    Mark Twain
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